Instructions for the Online Arbitration Scheme for the FBA (Fulfillment by Amazon)
Registration / Authorization
Filling the form “customer profile”
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Complete the form “customer profile”
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All forms are processed manually by our qualified managers in the order of a queue. So, please, expect proper feedback from our team.
How to get access to your personal account? (Access to your personal account)
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As soon as the manager has processed your application, you will receive a login and password from your account.
- To log into your account, you can use the following:
- the link: /prep.smartprepcenter.com
- use the button “log in” in the header of the site

How to log in? (Authorization)
Log in to your personal account using the username and password that were previously sent by the manager:

Adding items
Integration with Amazon
1. In the left-hand side menu go to the "Apps" section and click on "Amazon":

2. Click on the "Connect" button

1. Click “ok” button to confirm the redirection to your “amazon” account

2. Login to your “Amazon” account

Important! Smart Prep Center does not store your account data on amazon.com
3. After successful authentication, your account will be connected to amazon.com

4. Press the “connection" twice. In the window that opens, go to the “PRODUCTS" tab. In the tab, activate the “Activate products” button and select “Root shop”.

Import from Amazon to your prep.smartprepcenter.com account

2. Click on the buttons: “import” → “Ecommerce Platform”

3. Next, select your active Amazon connection and click on the "Import" button

4. The process of importing goods occurs in the background: goods will start to appear in the list within 10 minutes.
Important! As a result of importing, all your current FBA products will be transferred to your prep.smartprepcenter.com account. So if you have a new product on Amazon you need to repeat the integration.
Send items to the warehouse
Draw up your consignment note, using your personal account

2. Click on “+” → “Products”

3. In the following page you need to click on the button "Add product"

4. In the opened page you need to choose the goods and their quantity, so they can be shipped to the warehouse.

5. After adding the goods to the consignment note, it is necessary to save the receipt.

6. If you’ve filled in the consignment note properly, you’ll see that it has a status “new”.

Sending goods to SmartPrepCenter warehouse
Send the goods you’ve listed in a consignment note to Smart Prep Center warehouse:
Smart Prep Center
1603 Jessup street Suite 5
Wilmington, DE 19802
Place orders
How to place an order?

2. Click on “+” → “Wholesale”

3. In an opened page “New order” it is necessary to fill in the following obligatory fields:
- Customer data
- Name – your name
- Order Contents
- Warehouse – choose the right one from the drop-down list
- Source – choose the right one from the drop-down list
The other fields may be left unchanged (can be left blank, you don’t have to fill in them)
4. Next, click on “Add product” button
5. In the page that opens, you need to select the products and their quantity to be processed and sent to Amazon.
6. After adding the goods, you should save the order.
- Details = confirmed
- Amazon Delivery = pending queued
